The Peterborough Memorial Centre is committed to meeting the diverse needs of all people and following the principles of dignity, independence, integration, and equal opportunity. Below is information about the accessibility features of the arena, as well as some services to make your experience enjoyable.

NEW Assistive Listening Technology - ListenWiFi

The Peterborough Memorial Centre has launched a new assistive listening solution aimed to enhance the experience of all guests attending live events, especially those who may be Deaf, oral deaf, deafened or hard of hearing. Using the free ListenWIFI app on your smartphone, you can stream intended audio (i.e. play-by-plays or public announcements) directly to your device. 

How to Connect

1. Download the ListenWIFI app on your smartphone (free from the App Store or Google Play).
2. Connect to the network available at the venue. Grab a network information sheet from the Guest Experience Desk inside Gate 1.
3. Open the ListenWIFI app and select your desired channel. 

Don't have a smartphone? Pre-book a receiver for the event. The receivers must be booked no later than the day before the event. The receivers are free to book, but a deposit required and is refunded the next business day. Please adjust the date range on the booking website if the date you wish to book for does not appear. Note that receivers can only be booked for event dates only.

Do you have a telecoil-enabled device (hearing aid or cochlear implant)? If so, there is a receiver that can be used with a neck loop. This will also need to be pre-booked ahead of the event. Once your device is in the “T” setting, the neck loop will send the sound signal from the receiver directly to the telecoil. If you are unsure if you have a telecoil in your device, please consult with your hearing health practitioner as it requires activation at your clinic.

To learn more about the assistive listening system, pick up an information sheet at our Guest Experience Desk located inside Gate 1, which is active during events only.

Share your feedback! As we roll out this technology, your feedback and comments are important to us. Please complete our survey and let us know how to improve your experience with this system. 

Wheelchair Accessible & Limited Mobility Seating

Wheelchair accessible seating is available for all games and events at the Memorial Centre on a first come, first served basis. The location of these seats varies by event. Call the Grant Thornton Box Office at 705-743-3561 to purchase a wheelchair accessible or limited mobility seat. Companion seating is also available, and there is a limit of one companion per accessible seat.

Support Persons

If you are a support person joining a customer with a disability, you must also purchase a ticket to attend the game or event.

Service Animals

Licensed service animals are welcome at the Memorial Centre, with supporting documentation. An aisle seat is recommended.

Parking and Drop-Off

We have on-site accessible parking spaces along the west side of the Memorial Centre, available on a first-come, first- served basis. There is also drop-off area at the front of the building on Lansdowne Street W. See our Parking & Getting Here page for more information about parking spaces and gate locations. 

Entrances, Elevators and Washrooms

Accessible entrances and elevators are located at the north end and south-west corner of the Memorial Centre. There are two accessible washrooms on each level.